Run your property operationson workflow, not email.
Built for Australian property-management teams using Gmail and Outlook.
Connect your own mailbox, classify incoming property email, and let Otterix prepare draft replies for review before anything is sent.
Emails in → Structured workflows out
Monday 9 a.m. — everything is
ready for your approval.
A clear execution system that keeps work moving from request to completion.
Steps and replies are ready. You just approve.
We prepare the steps and communication so work keeps moving without the busywork.
Nothing stalls. Every job moves forward.
Clear next steps move work to completion without chasing updates or wondering what's next.
Nothing about a property gets lost again.
Every email, job, and note stays with the property, so you never have to dig through the past again.
Incoming request
Urgent hot water issue at Unit 14
Tenant email sorted
Otterix linked address, property and thread
Priority suggested
Burst pipe and safety risk flagged for review
Draft prepared
Tradie outreach and tenant acknowledgement ready
Suggested next step
Approve plumber dispatch and send tenant ETA update.
Team impact
One inbox check instead of five back-and-forths.
Maintenance requests
shouldn't run your day.
Bring order to requests so work moves forward without constant follow-ups.
AI summarises the issue and suggests the next step
See what's waiting, approved, and completed at a glance
No change for owners, tenants, or contractors
Instantly see the property and people involved
Nothing gets lost — every detail stays connected
How Otterix Powers
Your Operational Inbox
All incoming work is structured, prioritized, and handled in one place.
Inbox Intelligence
AI summarises incoming emails and identifies intent, so you can see what needs attention without reading every thread.
Subject: Gas smell in kitchen update
Linked property: Unit 7 / 8 George St, Sydney
Body: Tenant reports a strong gas smell in the kitchen. Immediate inspection required.
Draft in Context
Generate context-aware replies ready to review and send — turning brief notes into clear, professional responses.
Tenant Email
“Hi, Could you please confirm when the next rent increase starts and what the new amount will be?”
Context-Aware Reply
Hi Sarah,
Your rent increase will take effect from 5 September 2026.
From that date, the weekly rent will be $1,250.
…
From Emails to Maintenance Resolution
Otterix automatically detects maintenance issues, generates action plans, and tracks progress until the job is done — all without you leaving your dashboard.
Leaking sink in Unit 4B
AI Analysis: Intent detected: Urgent repair request | Tenant identified: Sarah Jenkins, Unit 4B, 191 George Rd, Epping
Workflow: Plumbing Repair
- Issue recognised & categorised
- Tenant Reply drafted
- Request quote from Plumber
Await owner approval
Next Action
Send quote request to Mike's Plumbing Co.
Ticket #4092 Closed
Today, 2:15 PM | Invoice #INV-2024 logged
Today, 7:20 PM | Repair marked as complete
Database Updated | Repair history saved to property record.
Total resolution time: 4h 15m
Gmail + Outlook
The public explanation reviewers expect to see.
Otterix helps Australian property-management teams connect their own Gmail or Microsoft Outlook mailbox, turn incoming property email into structured workflow, and keep a human in control of every outgoing reply.
- Otterix connects to your own Gmail or Microsoft Outlook mailbox.
- It reads property-management email to classify requests and prepare draft replies.
- Every reply is reviewed and sent by the user. Otterix never sends email on its own.
- Mailbox content is not used for advertising or to train general-purpose AI models.
Details of mailbox scopes, storage, deletion behaviour, and Limited Use commitments are published in the Privacy Policy.
What changes when
workflows work
- 01
Step out of the weeds.
Work arrives organized and ready for your approval.
- 02
Nothing slips through.
Everything stays visible — no remembering, chasing, or mental overload.
- 03
Stay in control as you scale.
Handle more properties without doubling staff or losing oversight.
Workflow health
Morning queue under control
Cleared today
28
Maintenance
Dispatch ready
Arrears follow-up
Draft approved
Owner update
Context attached
Lease renewal
Waiting on review
Headspace returned
The team reviews decisions instead of reconstructing the day from email threads.
Inbox load
-41%
less manual sorting
Built for agencies managing high-volume property email without losing human oversight.
Public customer logos and named testimonials are intentionally omitted until Otterix approves final launch copy.
Simple monthly pricing.
Two paid plans. No free trial. GST included.
Basic
AUD $100/month(incl. GST)
For teams that want Otterix handling day-to-day property email.
- Gmail and Outlook mailbox connection
- Property-email classification
- Draft replies with human review before send
- Monthly recurring billing through Stripe
Premium
AUD $150/month(incl. GST)
For teams that need Otterix plus premium workflow customisation.
- Everything in Basic
- Premium workflow customisation
- Priority implementation support
- Customer-specific workflow tuning
Need billing help, GST confirmation, or rollout sequencing? Contact support →
Built for teams that need
reviewable AI, not autopilot
Otterix is designed for agencies that want mailbox access, draft assistance, and workflow visibility without giving an AI system final control over customer communication.
“Otterix reads property-management email, prepares draft replies, and keeps the final send decision with the user. That is the product promise public reviewers should see clearly on the site.”
Public launch copy pending final customer approvals
Otterix is built to remove inbox bottlenecks, not to replace human judgment.
Benchmark figures on this section are illustrative until Otterix publishes approved production metrics.
Today
High-volume property email still forces too much work into the inbox.
Teams lose time sorting, rewriting, checking context, and making sure nothing is sent too early or forgotten completely.
With Otterix
Email becomes structured workflow with a person still reviewing every reply.
The goal is faster triage, clearer job movement, and fewer missed requests while keeping a human in control of every send.